1. Consult
The clinician uses Heidi during a patient consultation after obtaining consent.
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Complete your first 5 sessions and unlock the full benefits of AI clinical documentation.
How Heidi Works
2. Transcribe
Heidi's transcription engine converts the session into text and removes any patient identifiable information.
3. Format
The transcript is structured into a standardised clinical format (e.g., SOAP) by Large Language Models (LLMs).
4. Review
The clinician checks, edits, and saves the final note to the patient's record.
Choose which option to learn more:
Steps to complete your first 5 sessions
Configure Heidi on browser or mobile
Run Heidi during a consult and generate your first note
Create referral letters and patient summaries
Improve notes and generate new outputs
Resolve common Heidi issues on browser or mobile
Training Resources
Helpful guides, videos, and resources to support your use of Heidi.
Video guides
Watch walkthroughs for templates, best practice use, and training.
Resource pack
Download key documents for clinicians, patients, consent, and privacy.
Step-by-step guides
Follow written instructions for Heidi setup, microphone setup, and templates.
AI Learning Modules
Short modules to help you understand AI and use tools like Heidi safely and effectively in healthcare.
01 — FOUNDATION
Introduction to Artificial Intelligence
Understand what AI is, how it learns, and how it's reshaping healthcare delivery.
Get Started → 02 — ETHICS
Ethics & AI in Healthcare
Navigate bias, consent, and transparency when deploying AI in clinical environments.
Get Started → 03 — PROMPTING
How to Prompt AI
Get better, safer answers from AI tools with strategies built for clinicians.
Get Started → 04 — SCRIBING
Effective Use of AI Scribing Tools
Reduce documentation burden with Heidi while keeping clinical accuracy.
Get Started →Ongoing learning
Keep learning after your first 5 Heidi sessions.
The Pulse is Hendrix Health's practical AI note for clinicians and healthcare leaders: implementation lessons, safety thinking, templates, and workflow examples.
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