The Official Heidi Partner
for NZ and the Pacific.
Heidi is your AI-powered care partner designed to streamline clinical documentation and administration. We handle sales, implementation, training, and ongoing optimisation across Aotearoa and the Pacific.
The Heidi Platform
One platform.
A care partner for the full clinical day.
Heidi brings together three powerful tools that work together to give clinicians back their time and their focus.
Capture care
in your own words.
Heidi is an AI-powered medical scribe designed to streamline clinical documentation, saving clinicians time while ensuring accurate, high-quality notes. Built for compliance and efficiency, Heidi learns your style and integrates with your existing workflow.
- Endorsed by Health NZ – Heidi has been endorsed by NAIAEAG, following a comprehensive cybersecurity, privacy, data sovereignty and cloud risk assessment.
- Records in 110+ languages including Te reo Māori – notes come out in your clinical language, no translation needed.
- Adapts to your templates and style – Heidi learns your documentation preferences and matches your workflow.
- One-click export to your EHR – integrates with your existing practice management system.
What NZ clinicians are saying
"It saved so much time, produced notes that better reflected the consult tone and content. The flow in consults was better as I didn't need to type or break eye contact with the patient."
Hawke's Bay Hospital
"Drastic reduction in my work stress levels. Consistent take-home notes for patients. Consistent discharge summaries done prior to patient leaving."
Hawke's Bay Hospital
"A feeling of control. Allowed me to fully engage with patients and family knowing Heidi will summarise key points. I don't think I could work without it now."
Auckland
Trusted answers.
Right when you need them.
Heidi Evidence gives clinicians instant access to trusted clinical knowledge from peer-reviewed sources, surfaced in seconds at the point of care. Ask questions as they arise and get answers you can act on, without breaking your clinical workflow.
- Evidence, in the flow of care – Ask questions as they come up. Check guidance without leaving the conversation.
- Trusted sources – curated clinical evidence you can rely on at the point of care, including NZ-specific sources.
- Always current – answers drawn from up-to-date, peer-reviewed evidence so your guidance stays sharp as clinical knowledge evolves.
- CPD tracking built in – every query contributes to your continuing professional development record.
Set. Clip.
Focus.
Heidi Remote is the first AI hardware device built for clinical work. Clip it on. Press to record. It works all day, online or offline, so you never miss a word from morning ward rounds to the final consult.
- Works online and offline – records throughout your shift and auto-syncs when back in range.
- All-day battery life – built to last your entire shift without battery anxiety or setup friction.
- ISO 27001 certified, SOC 2 compliant – enterprise-grade security with end-to-end encryption and data de-identification.
The Challenge
Administrative burden is growing.
How we support your AI scribing journey
We don't just implement AI — we ensure it works.
We ensure it works for your clinic with tailored support at every stage of your journey.
1: Engage
We start by building a genuine connection — demonstrating the power of Heidi through personalised demos and learning sessions tailored to your team.
2: Assess
We listen closely to understand the unique workflows of your clinic or hospital, ensuring key processes in your clinic are captured and respected.
3: Rollout
After assessing your needs, we implement Heidi with flexible, tailored methodologies that empower your clinicians effectively and safely.
4: Nurture
We believe in lifelong learning, providing ongoing support to equip your team for the ever-evolving future of AI in healthcare.
Trusted by NZ clinicians
The results speak for themselves.
"Thank you Hendrix team for training our GPs and nurses. Heidi has been a huge benefit to our clinic. The training and resources you provided made AI easier for everyone, and your support made my job much easier."
"I never considered using AI in my practice, but this training changed my perspective. I now feel confident integrating AI tools into my workflow."
"Heidi was incredibly easy to use and has streamlined my documentation process. It has made a real difference in my workflow."
"The training was simple, practical, and incredibly useful. It made AI adoption easy."
Get your Free
Heidi Resource Pack
Get instant access to our Heidi Resource Pack, including clinician explainers, a clinic poster, an FAQ on data privacy, and a patient explainer. Simply fill in your details, and we'll send the files to your inbox.